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Our Commitment to Responsible Tourism

the importance of Responsible travel

Responsible travel is a guiding principle that underpins everything we do here at Dragoman.

We are dedicated to ensuring we adopt a responsible attitude to the areas we travel through. Our key aim is to maximise the positive benefits tourism can deliver whilst minimising the impact of any potentially damaging social, cultural or environmental consequences.



We are committed to trying to reduce, re-use and recycle as much as possible. See how.


Take advantage of our years of travelling through our range of top responsible travel tips.


We believe we should give something back to the people and communities we travel through. Find out more.

What do we mean by Responsible Tourism?

We think that responsible, sustainable, green and ethical tourism should be core to all our tours. Put simply, Responsible Tourism is all about trying to travel in a way that benefits the people who live in the places we visit, while making sure we try to minimise any negative impact we potentially have (on the environment, landscape, culture, the eco-system and the people).

Dragoman’s commitment to Responsible Travel

We are dedicated to building a sustainable travel business - environmental, social and ethical considerations are key to our decision-making processes. We believe our trips should benefit local people and we endeavour to make local culture and communities an integral part of our trips. Perhaps most importantly, we recognise that we are guests of the local communities we travel through - and we strive to make these communities into our partners, so they can benefit directly from our business.

We have a formal responsible tourism policy, a set of guidelines that aim to maximise the positive benefits we bring to the communities our groups travel through, whilst minimising any negative impact on the local environment. We are committed to educating our staff, crew, local guides, agents, suppliers and all who travel with us in the importance of these issues. We provide practical guidelines to help us achieve our objectives, setting goals for us to all work towards together.

We know we're not perfect and we're always looking for ways to improve - but we are really proud that our efforts have been acknowledged by the Association of Independent Tour Operators, who have recognised our achievements and granted us their Sustainable Tourism Achievement Award in 2009, in light of our community-based tourism work in the high Peruvian Andes. We are also members of Tourism Concern's Ethical Tour Operators Group promoting best practice for socially responsible tourism including ethical trekking.

Comm Trail project work
Digging at Karmi Farm
Lalibela school visit Ethiopia

Eco-tourism and looking after the environment

We are committed to trying to reduce, re-use and recycle our waste as much as is possible, wherever we are in the world. Please click here to see our enviromental policy.

Community-based Tourism

Wherever we are in the world, we prefer to use smaller locally-owned businesses, ensuring that local communities gain a direct economic benefit from our business.

For example:

  • We use small locally owned hotels, campsites and activity providers wherever possible, and aim to do our food shopping in local markets where we can.
  • By using the services of local guides (and employing local campmasters in Africa), we support the economy as well as providing our passengers with the benefit of direct interaction with local people.
  • Use of local mechanics, workshops and parts suppliers means that our economic returns are far reaching and not just tourism based.

Human rights

We are committed to promoting human rights within our sphere of influence. This means trying to ensure that everybody involved with Dragoman is treated with fairness and respect; this includes our office staff, crew, local guides and suppliers as well as all the other stakeholders impacted by our business.

Dragoman-supported Projects

We are also involved with a variety of community projects in key destinations we visit. Our involvement with these projects is a long-term commitment, allowing us and our passengers to participate directly in delivering real practical benefits to the communities we travel through on the ground. These projects are not tourist initiatives but a way of employing tourism to generate funding and support and facilitate community interaction. Priority is given to projects in areas of particular need. Please click here for more information on some of our projects.