+44 1728 861133

Booking Forms, Conditions & Trip Suitability

All clients must be made aware of our booking conditions, overland lifestyle and trip suitability at the time of booking.

 

Dragoman Terms and Conditions for travellers booking from within the European Economic Area – EEA

Dragoman Global Booking Conditions & Trip Suitability 2019 - EEA

Dragoman Terms and Conditions for travellers booking from Outside the European Economic Area – Non EEA

Dragoman Global Booking Conditions & Trip Suitability 2019 - Non EEA

Trip Suitability, Pre–existing medical conditions, Fitness/ Ability

It is important that the client understands the nature of our trips and are sure that they are suited to our sort of travel.  Therefore we have the following informaion for them on the website.  Click Trip Suitability below

Trip Suitability Information.

Option & Bookings

Can I hold a space on option on a tour?
Yes, you can hold a space on option on any of our tours for 7 days, you can either do this online or by contacting our Agent Sales Representative by telephone on +44 (0) 1728 862226 or by email at agents@dragoman.co.uk

Can I hold an option / book online?
Yes you can do both. You will need to log in with your agent username and password in order to hold options or book tours under your agent branch. For full Instructions click the link below

How do I confirm a booking?
You can either make the booking online or you can confirm an option by contacting our Agent Sales Representative in writing to confirm at agents@dragoman.co.uk.  Clients MUST be made aware of the Booking Conditions

Do you have any age limits in place on your tours?

For our overlanding tours we have a minimum age limit of 18 years in place for insurance reasons.
We no longer have an upper age limit for our overlanding tours – but we do ask that all travellers read the trip notes and trip suitability information on the booking form carefully in order to self assess themselves for the tour.
For our Family tours the minimum age limit is 7 years and there is no upper age limit. 

Insurance

Valid Travel Insurance is compulsory on all trips as a condition of booking. As our trips are not your standard bucket and spade holiday it is important that you don’t buy a standard insurance. When selecting your policy, you must ensure that it is specifically designed for adventure/overland travel. Check that it covers you for overland travel and all adventure activities you may plan to do eg. white water rafting, horse riding and if you will be travelling to altitude check that this is also covered.

We recommend that any policy has the following minimum levels of cover:

  • Medical Expenses (including repatriation) £2,000,000
  • Personal Liability £2,000,000
  • Cancellation and Curtailment £3,000

It is also extremely important that you check the full extent of your cover related to 24 hour Medical Emergency Assistance. In the event of you needing medical treatment you want to know that you have the best cover available to you.

On the first day of your trip your leader will ask to see your insurance policy, to check the policy number, validity and medical emergency 24hr telephone numbers.  Please ensure that you have these details with you, otherwise you will not be able to start your trip. You are also strongly advised to take out cancellation insurance at the time of booking.

Health and Vaccinations

Recommended vaccinations and other health protection measures vary according to region and recent bulletins issued by health authorities. It is essential to get the latest advice on the region(s) you are planning to travel in. As a tour operator Dragoman feel it responsible to refer you to either the World Health Organisation www.who.int or National Travel Health Network & Centre www.nathnac.org for further details or to contact a professional medical travel clinic - rather than giving medical advice ourselves.

We have been working with Nomad Travel for many years and their website has comprehensive, up to date vaccination and health information. Dragoman customers will receive a 10% discount off all vaccinations given at Nomad Travel clinics. For more information go to www.nomadtravel.co.uk/pages/dragoman

 

Foreign Office Travel Advice

The Foreign & Commonwealth Office (FCO) www.fco.gov.uk/travel provides destinational travel advice for UK nationals. Dragoman monitors the advice from the FCO and any decisions taken regarding a trips safety and security will use the vast experience of the company’s 30 years of operating as well as the FCO advice.

We strongly recommend that you read the information about the country you are planning to visit – each country has a summary and general information as well as advice on safety & security, local laws & customs, entry requirements and health.

If you are not a UK national please make sure you have checked your own country’s travel advice for your destination/s.

 Dragoman is a trading name for Dragoman Overland Overseas Travel Ltd, a company registered in England with limited liability. Registered office: Camp Green, Debenham, Suffolk, IP14 6LA. UK Reg. Number: 2732524. Dragoman Overseas Travel Ltd. is a UK based company and all contracts are subject to English law.