Preparing for your overland adventure
Whether it’s discussing which trip is right for you, helping to organise your flights and extra accommodation, or giving advice about all aspects of your trip, our team of travel experts are here to help! Just contact us and we will do all we can to assist you in getting ready for your adventure.
Given the uncertainties of travel caused by Covid-19, we have put together a comprehensive set of measures to give our customers confidence in booking and travelling on trips in late 2020 and beyond. The key to these measures is flexibility, safety and financial security. We want you to be reassured that you can travel with confidence with Dragoman.
We have cast-iron financial protection through ABTOT and the strength of our trade organisations ABTA and AITO behind us and we have adapted our terms with flexible deposits, a later balance due date and flexible no transfer charges that will ensure you can make a booking with complete confidence and transfer your trip easily. We are also honouring the price that you booked at if you transfer to a departure in late 2020 or 2021.
Booking flights and add-ons
You can easily book your flights with us – we’ll search for the best flights to fit your plan and research the most competitive flight prices. Booking your flights in conjunction with your trip gives you the security of an 'all-inclusive adventure package' and can give you financial protection in the event of disruptions and delays to your plans, such as civil unrest, weather, volcanic ash, etc. Booking your flights with us can save you time as well as money!
We advise that you check the latest advice about recommended vaccinations and other health-related matters in the region you are travelling to by visiting you local doctor or travel clinic, and consulting the website of The World Health Organisation or National Travel Health Network.
Dragoman travellers can also receive a 10% discount on all travel vaccinations and 20% on travel equipment offered by Nomad Travel.
It is your responsibility to ensure that you are in possession of a passport with at least 6 months validity from the date of your return, and have the correct visas for every country you need them for.
However, we realise that visas can sometimes be a worry, and we aim to help bring as much of the hassle out of the process. Please consult your trip notes for details about the visas needed for your trip, and contact us if you have any questions regarding visas.
To really make the most out of your travels, it’s often a great idea to have a little extra time in your joining and finishing cities to fully explore. We can arrange pre-trip and post-trip accommodation for you, as well as airport transfers for your arrival and departure.
Valid emergency medical travel insurance is compulsory on all trips, and you will be required to show evidence of your policy to your crew on the first day of your trip. We can offer comprehensive travel insurance suitable for you and your trip – please see here or contact us for a quote!
We work with Campbell Irvine in the UK who has put together a new Travel Insurance Policy which covers travel and medical issues relating to Covid-19 or other pandemics, including cancellation and curtailment cover. Full details on this insurance will be available for anyone thinking of travelling from July 2020 onwards. Travellers travelling with Dragoman must have proof of an insurance policy covering Covid, including medical, repatriation, quarantine, cancellation and curtailment cover.
Travelled with us before? Then you are entitled to a 5% discount on any of our overland trips! Any customers that have been on a trip with us will be eligible for this loyalty discount upon receipt of a completed Post Trip Questionnaire for their trip received via email.
Booking your trip
To secure your booking, we require a non-refundable deposit of 10% of the tour price or GBP200 (GBP400 for trips with the Inca Trail or W-Walk and GBP650 for trips with the Gorilla trek), whichever is greater. Final payment is due no later than 56 days before you travel (or in full for bookings made within 56 days of travelling).
From balloon rides, white-water rafting, museum visits, treks, cooking classes, to sand-boarding, there will be many optional activities available on your trip that you can participate in! The vast majority of these activities can be booked once on the road through your crew. You can get a list of activities that may be available on your trip notes, and by consulting guidebooks for the area.
Upgrading into rooms from camping might be possible at various places along the way, but this cannot be guaranteed before travel. Upgrades can only be booked on the road when there is availability – please talk to your crew about this whilst on your trip!
We try to involve the local community on our trips wherever possible, and many of our itineraries include homestays or stays in family-run guesthouses. These are superb ways to experience cultural interaction by staying overnight with local families in their homes, enjoying their hospitality, and witnessing their way of life firsthand.
Don't forget spending money for any optional activities, restaurant meals, drinks, souvenirs, etc.! It is a good idea to have some USD in cash that can be exchanged almost anywhere in the world, and a debit or credit card to withdraw money at ATMs (please also remember to inform your bank where you are travelling, so that they don’t block your card!).
In addition to paying for your trip, you'll usually be required to make a separate kitty payment to your tour leader at the start of your trip, usually in USD. A kitty is the group fund which covers all accommodation, meals whilst camping (but not while staying in hotels) and activities listed as included. It's a system unique to overlanding to provide maximum flexibility and best value on the road (you get everything at cost price!). The kitty fluctuates depending on the lastest costs on the ground, so you should check the latest amount on our website before you depart.